We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use Hibro websites, desktop applications, mobile applications, and related services (collectively, the “Services”).

By using Hibro Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

To provide and improve Hibro Services, we may collect the following categories of information:

Account Information

Including:

• Username or display name;
• User ID;
• Email address;
• Phone number (where applicable);
• Profile image;
• Login and authentication information.

Device and Usage Information

Including:

• Login records;
• Device information;
• Operating system information;
• Browser information;
• Application version;
• IP address;
• Service logs and diagnostic information.

We use this information to maintain service reliability, improve user experience, and protect account security.

Information You Provide

You may provide information when using Hibro Services, including:

• Messages and communication content;
• Documents and files;
• Images and other uploaded content;
• Feedback and support requests;
• Information provided when contacting us.

AI Service Information

When you use Hibro AI features, we may process:

• Content you submit to AI assistants;
• Files, text, images, or other materials provided for AI processing;
• AI-generated responses and results;
• Interaction records related to AI features.

Such information is used only to provide, maintain, and improve AI-related services in accordance with this Privacy Policy.

3. How We Use Your Information

We may use your information to:

• Create and manage your account;
• Provide Hibro Services;
• Authenticate users and maintain account security;
• Synchronize information across devices;
• Provide AI-powered features;
• Enable document collaboration and communication;
• Deliver notifications and service updates;
• Monitor system performance and reliability;
• Detect security threats, fraud, and abuse;
• Improve products and user experience;
• Comply with applicable legal requirements.

4. AI Services and Data Processing

Hibro provides AI-powered features designed to improve productivity and collaboration.

When you use AI Services, Hibro may process the information you submit to generate responses, summaries, analysis, recommendations, or other AI-generated results.

You acknowledge that:

• AI-generated results may not always be accurate or complete;
• You should review AI-generated content before relying on it;
• Hibro does not claim ownership of your submitted content or generated results;
• Your content will not be used to train AI models without appropriate authorization or consent.

Depending on the AI feature you use, certain processing may involve third-party AI service providers that operate under their own privacy and security policies.

5. Data Storage and Security

Hibro implements reasonable technical and organizational measures to protect your information, including:

• Encryption during data transmission;
• Identity authentication;
• Access control mechanisms;
• Permission management;
• Security monitoring;
• Audit logging;
• Risk detection and prevention measures.

We continuously improve our security infrastructure to reduce risks including unauthorized access, data loss, misuse, or disclosure.

6. User Content and Data Ownership

You retain ownership of the content you create, upload, store, or share through Hibro Services.

Hibro only processes your content as necessary to provide, maintain, secure, and improve the Services.

We do not sell your personal information or use your content for purposes unrelated to providing Hibro Services without your permission, except where required by applicable laws.

7. Information Sharing

We do not sell your personal information.

We may share limited information only in the following circumstances:

• With your consent or authorization;
• To provide services you request;
• With trusted service providers under contractual obligations;
• To comply with legal or regulatory requirements;
• To protect Hibro, our users, or public safety.

8. Third-Party Services

Hibro may integrate third-party services, including:

• AI model providers;
• Cloud infrastructure providers;
• Authentication services;
• Payment providers;
• Push notification services;
• Third-party applications and integrations.

These third parties may process information according to their own privacy policies and terms.

9. Cookies and Similar Technologies

Hibro may use cookies and similar technologies to:

• Maintain login sessions;
• Remember user preferences;
• Improve website performance;
• Analyze service usage;
• Enhance security.

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features.

10. Your Rights

Depending on applicable laws, you may have rights including:

• Accessing your personal information;
• Correcting inaccurate information;
• Requesting deletion of your information;
• Withdrawing consent;
• Requesting data portability;
• Closing your account.

To exercise your rights, please contact Hibro through our Help Center or contact information provided below.

11. Children’s Privacy

Hibro Services are not intended for children who are below the minimum age required by applicable laws.

Users under the applicable age requirement should use Hibro Services only with appropriate parental or guardian permission.

12. International Data Transfers

Hibro operates globally, and your information may be transferred, stored, and processed in different countries or regions.

We take reasonable measures to ensure that such transfers comply with applicable privacy laws and maintain appropriate data protection standards.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, or legal requirements.

For significant changes, we will provide appropriate notice through our website or applications.

Your continued use of Hibro Services after updates means you accept the revised Privacy Policy.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us:

Website:
https://hibro.io

Help Center:
Hibro Help Center

We will respond to your request within a reasonable timeframe.